Work your way
In Regus's early days, the priorities of the typical business customer were to have a clean, well-run office with receptionists; the latest technology being a shared laser fax machine!
Nowadays, Regus customers have many different requirements from business lounges with wi-fi access to video communications suites, individual workpods, or flexible, hi-tech meeting rooms. Or they may choose to use Regus services remotely.
Among large corporations, this has encouraged many to look again at their property portfolios, which still account for more than 40 per cent of the total assets of some of the world's biggest companies.
At the other extreme, with small businesses or start-ups, survival and viability often depend on effective control of overheads. For companies such as these, Regus provides all the services and facilities they need with none of the fixed costs.
"800,000 customers served every single day"
Regus has followed a "right place, right time" strategy, selecting buildings in prime locations in city centres, central business districts or business parks with good transport links – or, more recently, moving into residential areas closer to where people live.
Regus plc is traded on the London Stock Exchange (RGU.L) and maintains an aggressive growth strategy.
The company has changed enormously in its 22 years of existence, but only in terms of the products and services it offers to its customers, three-quarters of whom are now flexible, mobile workers.
Its strapline "Work your way" reflects Regus's enduring determination to provide whatever support its customers require so that they can work as efficiently and effectively as possible wherever they may be.